Terms of Service

Last updated: 17/01/2026

1. Acceptance of Terms

By accessing and using Caravan Compare ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Caravan Compare is a free caravan matching platform that:

  • Helps users find caravans that match their requirements through a quiz-based system
  • Connects prospective buyers with Australian caravan manufacturers
  • Facilitates quote requests between users and manufacturers

Important: We are a lead generation and matching service. We do NOT sell caravans, provide financial advice, or guarantee any outcomes from manufacturer communications.

3. User Responsibilities

3.1 Accurate Information

You agree to:

  • Provide accurate, current, and complete information in the quiz and quote requests
  • Update your information if it changes
  • Use the Service only for legitimate caravan purchasing inquiries

3.2 Prohibited Uses

You agree NOT to:

  • Submit false, misleading, or fraudulent information
  • Use automated systems (bots, scrapers) to access the Service
  • Spam manufacturers with repeated or abusive quote requests
  • Attempt to circumvent security measures or access unauthorized areas
  • Use the Service for any illegal or unauthorized purpose

4. No Warranties

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

  • Accuracy of matching results or recommendations
  • Availability, reliability, or timeliness of the Service
  • Quality, safety, or legality of caravans from manufacturers
  • Actions or communications of manufacturers

5. Manufacturer Relationships

5.1 Independent Businesses

Caravan manufacturers featured on our platform are independent businesses. We do not:

  • Control manufacturer pricing, availability, or business practices
  • Guarantee manufacturer response times or quality of service
  • Endorse or warrant any manufacturer's products or services

5.2 Your Relationship with Manufacturers

When you request a quote, you enter into a direct relationship with the manufacturer. Any agreements, purchases, warranties, or disputes are solely between you and the manufacturer.

6. Pricing and Finance Estimates

Finance calculations and weekly payment estimates displayed on our site are indicative only and based on standard assumptions. Actual financing terms depend on:

  • Your credit approval and financial situation
  • Lender terms and current interest rates
  • Deposit amount and loan term

We do NOT provide financial advice. Consult with a licensed financial advisor before making financing decisions.

7. Limitation of Liability

To the fullest extent permitted by Australian law, Caravan Compare and its directors, employees, and affiliates shall NOT be liable for any:

  • Direct, indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages arising from manufacturer actions or product defects
  • Damages from unauthorized access to or alteration of your data

Some jurisdictions do not allow limitation of liability, so some of the above may not apply to you.

8. Intellectual Property

All content on Caravan Compare, including text, graphics, logos, algorithms, and software, is owned by us or our licensors and protected by Australian and international copyright and trademark laws.

You may use our Service for personal, non-commercial purposes only. You may NOT:

  • Reproduce, modify, or create derivative works from our content
  • Use our matching algorithm or database for commercial purposes
  • Remove copyright or proprietary notices

9. Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.

10. Modifications to Service and Terms

We reserve the right to:

  • Modify or discontinue the Service (or any part) at any time without notice
  • Update these Terms of Service at our discretion
  • Add or remove manufacturers from our platform

Continued use of the Service after changes constitutes acceptance of the modified terms.

11. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, if you breach these Terms or engage in conduct we deem inappropriate or harmful.

12. Consumer Rights

Nothing in these Terms excludes, restricts, or modifies any consumer rights you may have under the Australian Consumer Law or other applicable Australian consumer protection laws that cannot be excluded, restricted, or modified by agreement.

13. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@caravans-made-easy.com
Address: [Your Business Address]

Fair Trading Notice: Caravan Compare operates as a free lead generation service connecting buyers with manufacturers. We do not sell caravans, provide warranties, or guarantee outcomes. All purchases are made directly with manufacturers subject to their terms and Australian Consumer Law protections.